Jenny Thomas

Jenny Thomas – Business Manager

Business Manager

Working in the NHS for 30 years, Jenny has a wealth of experience across specialist and teaching hospitals and in primary and community services. Starting as a ward clerk and working her way through outpatient coordinator, admin manager, directorate coordinator she has developed expertise in both communications and patient experience.

Jenny has a passion for directly engaging with patients to ensure their voice is heard and their valuable input is recognised in service improvement, having done this as lead for patient experience, directly facilitating patient focus groups and taking part in Manchester wide patient improvement groups.